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FAQ

FAQ
DESCRIPTION POLICY
Before making the decision to purchase an item/s from WAH-WAH, please take the time to make sure you have read the whole description, checked all measurements (we recommend that you do this in comparison to similar items of your own) and reviewed all images. Every item is described extensively and should provide you with a thorough understanding of its characteristics.
 
ORDER CANCELLATION
WAH-WAH reserves the right to cancel your order at any time, with sufficient reason. Reasons for cancellation of orders may be varied. If any faults in our system allow for the same item to be processed and invoiced for several different purchasers – the item will be sold to the party who’s payment and order will process first.  Orders may be cancelled for several different reasons. If your order is declined, you will be made aware via email, with the reason stated as to why. Orders may be cancelled in several cases, and full refunds of purchase price and shipping costs will be made.
 
CORRECTION OF ERRORS AND INACURACIES
The information of the wahwahaustralia.com website may contain typographical errors or inaccuracies, and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase please email wahwahaustralia@gmail.com with your enquiry.
 
RETURN POLICY
Returns are available on all full priced items. If you would like to return your purchase, please contact us within 3 days of receiving your item and you will be sent an email containing a Return Authorization and instructions on returning the garment. Once the authorization is sent, items must be returned via trackable delivery within 5 days to be eligible for a return. Once returned, we will examine the item via a quality control checking process to ensure it has not been worn/used. Following this the purchaser will be issued a credit certificate which will be valid for up to 6 months from issuing date. This will not include postage costs paid for the original item.
 
We will not accept returns after the 7th day of the item being delivered. Since we can track delivery on all items, delivery date will be determined by Australia Post.
 To request a return, please email us at wahwahaustralia@gmail.com stating the full reason.
 
PRICING POLICY

All prices on wahwahaustralia.com are quoted in AUD. We offer Paypal as our only available payment system at this time, meaning the security of both parties are therefore protected. Once you go to check out, it is up to you what currency you choose to pay with. Paypal will then make an automatic conversion for you. All pricing is made by the discretion of WAH-WAH. We reserve the right to change any price at any time, including pre-order items, prior to a sale being made of the physical item. The price that the item is quoted at, at the time of check out, is the price you will be charged.